The #1 autonomous customer service platform designed to actually resolve your customer's issues from start to finish.
Helpbase learns about your business, integrates with your tools, and works around the clock to help your customers.
Helpbase makes sure that every customer issue is resolved or escalated appropriately.
Provide around-the-clock support for your customers with 0 wait time.
Helpbase uses tools and integrations to autonomously resolve customer service tasks from end to end.
Try Helpbase for free (no credit card required) and see how it can handle customer support issues on your behalf.
Helpbase is designed to actually resolve issues, not just deflect them. 80% of issues are resolved automatically by providing answers or using integrated tools. The remaining 20% are escalated to your team for further review. Nobody gets left on auto-reply.
Helpbase can answer common customer questions based on training documents that you provide.
Helpbase can integrate with your business tools to track orders, refund payments, cancel subscriptions, and more.
Helpbase will gather details and tag in your human support team if more help is needed.
Helpbase offers end to end solutions to fit your customer support needs.
A shared inbox for your team to view tickets, engage in conversations, and collaborate on customer issues in one place.
Onboard your entire team and grant specific permissions to each agent based on their role.
Upload information about your company (FAQs, wiki articles, etc) to train Helpbase AI about your business.
A full ticketing workflow to automatically organize issues based on their status and keep things moving.
Easy to integrate tools to give your customer support bot all of the capabilities it needs to resolve customer issues from end to end.
Powerful analytics and reporting tools to give you a complete picture of your customer support status at a single glance.
Teams that have implemented Helpbase to supercharge their customer support stack are seeing clear results.
We're a small team, so every minute we can spend on growing our business really counts. Helpbase has helped us do that, basically overnight."
Helpbase's automation tools have been a game changer for our support operations. Most tickets are resolved automatically in under 2 minutes."
The biggest improvement for us has been delivering immediate turnaround time for all of our customer service inquiries with no extra work."
